Repair records for letting agents

LetCare Hub helps agencies managing Scottish lets keep repairs, deadlines and tenant communication organised across their properties.

• Multiple properties

  Keep every managed property in one account, each with its own rooms, appliances, tenants, documents and repair cases. Filter the overview by property.

• Named responsibilities per property

  Record a responsible person and a backup contact for each property. Deadline reminder emails go to the responsible person, escalating to the backup if nothing is recorded.

• Tenant updates

  Tenants report repairs and message you through their own portal. Draft tenant updates (with optional AI help) need a named person's approval before they are shared.

• Repair records

  Each case keeps the report, investigation, written summary, repairs, photos, messages and an audit history of changes.

• Case reports

  Export a PDF case report and written summaries for your records or for the property owner.

• Contractors

  Save contractors and assign repairs. Contractors can record visits and completion evidence through their own portal.